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Your Questions Answered: Yesse Skincare Australia FAQs – Yessé Skincare

FAQS

We have specially formulated our collections for different skin types. To find out which collection is best for your skin, take the Yessé Australia Quiz so you can learn about what you need. When you receive your results, you’ll be taken right to the page for the perfect collection for your skin. 

Our years of research revealed that while everyone’s skin is unique, in general our skin falls into three categories. If you have oily skin and prone to acne, then the Detoxifying collection is for you. The Brightening collection is for you if you have sun damage, lifeless skin, and it’s also good for combination skin. And the Anti-Aging collection is for those of us who suffer from dry, damaged skin, or fine lines and wrinkles that come with age. 

Each Yessé Australia collection is designed to work together as part of our exclusive 4-Step Ritual. However, we understand if you have a specific beauty product that you simply can’t live without. You can purchase the whole collection, a two-pack, or individual products when you run out. 

One of the things about the beauty industry that we can be frustrating is the secrecy of formulations. That’s why Yessé Australia has committed to full transparency when it comes to our list of ingredients. See the descriptions for each of our products for a full list of the natural botanicals and essential ingredients that we use. 

Yes! Yessé Australia was founded in Sydney, Australia. We make our skincare products using natural sources from the Australian ecosystem combined with clinically proven active ingredients. 

At Yessé Australia we are committed to keeping our environment safe, and so we use what’s called PET packaging. PET stands for Polyethylene Terephthalate, and is a type of clear strong, versatile and lightweight packaging. PET is a 100% recyclable plastic, is environmentally friendly and sustainable. 

Yessé Australia philosophy of building a sustainable future for our planet. 

Yessé Australia accepts all major credit cards and PayPal for the purchase of our products.

For Australian and New Zealand customers: Typically, you should receive your Yessé Australia products within seven business days. If you haven’t received your order by then, please contact us and we’ll help. 

For all other international customers: Typically, you should receive your Yessé Australia products within 15 days. However, due to the current staff shortages in the postal network, international orders may take a little longer. 

Yes, of course we do, please check our Refund Policy and follow the instructions.

We take pride in caring for our customers, and we’re happy to answer any questions you may have about Yessé Australia. Simply head over to our Contact page to learn how to get in touch with our team. 

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